{"id":1539,"date":"2024-10-09T17:50:44","date_gmt":"2024-10-09T22:50:44","guid":{"rendered":"https:\/\/alturaservice.com\/?p=1539"},"modified":"2026-03-24T09:42:51","modified_gmt":"2026-03-24T14:42:51","slug":"catering-unit-at-vienna-airport","status":"publish","type":"post","link":"https:\/\/alturaservice.com\/en\/catering-unit-at-vienna-airport\/","title":{"rendered":"Creating and managing a catering unit at Vienna airport"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/33.jpg\" alt=\"\" class=\"wp-image-9296 lazyload\"\/><noscript><img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"250\" src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/33.jpg\" alt=\"\" class=\"wp-image-9296 lazyload\" srcset=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/33.jpg 1000w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/33-300x75.jpg 300w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/33-768x192.jpg 768w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/33-18x5.jpg 18w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/noscript><\/figure>\n\n\n<h2>\u00a0<\/h2>\n<h2>The challenge<\/h2>\n<p><span class=\"NormalTextRun SCXW15828743 BCX8\">When quoted costs for Last Mile Services at Vienna Airport far exceeded the expectations of our airline customer, it became clear that the traditional supplier model <\/span><span class=\"NormalTextRun SCXW15828743 BCX8\">wasn\u2019t<\/span> <span class=\"NormalTextRun SCXW15828743 BCX8\">viable<\/span><span class=\"NormalTextRun SCXW15828743 BCX8\">. The solution was to create a new catering unit ourselves \u2013 one that could deliver the required performance at a significantly lower cost.<\/span><\/p>\n<h2>\u00a0<\/h2>\n<h2>Our approach<\/h2>\n<p><span class=\"TextRun SCXW102773714 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW102773714 BCX8\">We secured a partnership with an existing catering facility at Vienna Airport, renting space that allowed us to <\/span><span class=\"NormalTextRun SCXW102773714 BCX8\">operate<\/span><span class=\"NormalTextRun SCXW102773714 BCX8\"> independently within a shared environment. From there, we built a ground operation from the ground up \u2013 recruiting and training a team of six packers to cover daily operational requirements. To ensure the unit ran efficiently from day one, we applied Lean Six Sigma <\/span><span class=\"NormalTextRun SCXW102773714 BCX8\">methodology<\/span><span class=\"NormalTextRun SCXW102773714 BCX8\">, as well as the principles of 5S and the Eight Wastes. These guided improvements to packing times, staff scheduling, warehouse layout and stock control, helping us to <\/span><span class=\"NormalTextRun SCXW102773714 BCX8\">eliminate<\/span><span class=\"NormalTextRun SCXW102773714 BCX8\"> inefficiencies and reduce waste at every stage of the process.<\/span><\/span><span class=\"EOP SCXW102773714 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3>\u00a0<\/h3>\n\n\n<h2 class=\"wp-block-heading\">The outcome<\/h2>\n\n\n\n<p>By applying Lean principles, we successfully halved packing time and optimised use of both labour and physical space. The Vienna unit is now fully flexible to accommodate last-minute changes \u2013 whether that\u2019s aircraft swaps, unscheduled flights or late crew requests \u2013 while maintaining full operational performance. <\/p>\n\n\n\n<p>Most importantly, the solution delivered an estimated \u20ac350,000 annual saving for our customer \u2013 around 40% lower than the original provider quotes \u2013 with no compromise on quality or reliability.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Before\/After<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/8-1-1024x512.png\" alt=\"\" class=\"wp-image-6674 lazyload\"\/><noscript><img decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/8-1-1024x512.png\" alt=\"\" class=\"wp-image-6674 lazyload\" srcset=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/8-1-1024x512.png 1024w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/8-1-300x150.png 300w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/8-1-768x384.png 768w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/8-1-1536x768.png 1536w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/8-1-2048x1024.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/before-1024x512.jpg\" alt=\"\" class=\"wp-image-6709 lazyload\"\/><noscript><img decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/before-1024x512.jpg\" alt=\"\" class=\"wp-image-6709 lazyload\" srcset=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/before-1024x512.jpg 1024w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/before-300x150.jpg 300w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/before-768x384.jpg 768w, https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/before.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/6-2-1024x512.png\" alt=\"\" class=\"wp-image-6675 lazyload\"\/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2024\/10\/6-2-1024x512.png\" alt=\"\" class=\"wp-image-6675 lazyload\"\/><\/noscript><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 The challenge When quoted costs for Last Mile Services at Vienna Airport far exceeded the expectations of our airline customer, it became clear that the traditional supplier model wasn\u2019t viable. The solution was to create a new catering unit ourselves \u2013 one that could deliver the required performance at a significantly lower cost. \u00a0 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":9208,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-1539","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-https-estefanav-sg-host-com-news-case-studies"],"acf":[],"_links":{"self":[{"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/posts\/1539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/comments?post=1539"}],"version-history":[{"count":2,"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/posts\/1539\/revisions"}],"predecessor-version":[{"id":9297,"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/posts\/1539\/revisions\/9297"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/media\/9208"}],"wp:attachment":[{"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/media?parent=1539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/categories?post=1539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alturaservice.com\/en\/wp-json\/wp\/v2\/tags?post=1539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}