{"id":8808,"date":"2025-06-17T13:28:40","date_gmt":"2025-06-17T18:28:40","guid":{"rendered":"https:\/\/alturaservice.com\/?p=8808"},"modified":"2026-08-07T10:20:00","modified_gmt":"2026-08-07T15:20:00","slug":"versilia-solutions-and-best-bar-none-launch-aviation-industrys-first-alcohol-responsibility-training","status":"publish","type":"post","link":"https:\/\/alturaservice.com\/es\/versilia-solutions-and-best-bar-none-launch-aviation-industrys-first-alcohol-responsibility-training\/","title":{"rendered":"Altura y Best Bar None lanzan la primera capacitaci\u00f3n sobre responsabilidad en el consumo de alcohol para la industria de la aviaci\u00f3n\u00a0"},"content":{"rendered":"<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-8821 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2025\/06\/19-1.jpg\" alt=\"\" \/><noscript><img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"250\" class=\"wp-image-8821 lazyload\" src=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2025\/06\/19-1.jpg\" alt=\"\" srcset=\"https:\/\/alturaservice.com\/wp-content\/uploads\/2025\/06\/19-1.jpg 1000w, https:\/\/alturaservice.com\/wp-content\/uploads\/2025\/06\/19-1-300x75.jpg 300w, https:\/\/alturaservice.com\/wp-content\/uploads\/2025\/06\/19-1-768x192.jpg 768w, https:\/\/alturaservice.com\/wp-content\/uploads\/2025\/06\/19-1-18x5.jpg 18w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/noscript><\/figure>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Altura y Best Bar None lanzan la primera capacitaci\u00f3n sobre responsabilidad en el consumo de alcohol para la industria de la aviaci\u00f3n<\/strong>\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">With passenger numbers set to surge this summer, Alturas has teamed up with Best Bar None to introduce the aviation industry&#8217;s first specialised alcohol responsibility training programme.\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Aimed at cabin crew and inflight retail teams, the training equips staff with the skills to identify early signs of passenger intoxication, confidently manage challenging situations, and consistently apply airline alcohol policies. Delivered through Luz, Altura&#8217;s intuitive training app, the programme seamlessly integrates into busy work schedules and offers participants a transferable certification for future use.\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Un problema urgente y en aumento<\/strong>\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">En 2022, las aerol\u00edneas del Reino Unido reportaron m\u00e1s de 1.000 incidentes con pasajeros disruptivos, casi el triple de los registrados en 2019, siendo la mayor\u00eda relacionados con el consumo de alcohol. Desviar un vuelo debido a una situaci\u00f3n de este tipo puede costarle a una aerol\u00ednea hasta \u00a380,000, mientras que el impacto emocional y f\u00edsico en la tripulaci\u00f3n y los pasajeros es a\u00fan m\u00e1s dif\u00edcil de cuantificar.\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Las investigaciones destacan que m\u00e1s de la mitad de los miembros de la tripulaci\u00f3n de cabina han presenciado o sufrido abusos, incluidos agresiones f\u00edsicas y sexuales, por parte de pasajeros en estado de embriaguez. A pesar de ello, la capacitaci\u00f3n formal en el servicio responsable de alcohol ha estado notablemente ausente en la formaci\u00f3n a bordo... hasta ahora.\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Adaptando pr\u00e1cticas comprobadas en tierra al entorno a\u00e9reo<\/strong>\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Best Bar None, respaldada por el Ministerio del Interior del Reino Unido, goza de un amplio reconocimiento en la industria de la hospitalidad por su experiencia en la gesti\u00f3n del consumo de alcohol. En estrecha colaboraci\u00f3n con Altura, Best Bar None ha logrado adaptar con \u00e9xito sus principios comprobados para responder a las demandas \u00fanicas del sector de la aviaci\u00f3n.\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">El Lord Smith de Hindhead, presidente de Best Bar None, coment\u00f3:\n\u201cDado el creciente n\u00famero de incidentes relacionados con el alcohol, este programa no solo llega en el momento oportuno, sino que es esencial. Animo a los aeropuertos a obtener la acreditaci\u00f3n de Best Bar None y a las aerol\u00edneas a capacitar a su personal con esta formaci\u00f3n pr\u00e1ctica y fortalecedora. Juntos, podemos garantizar cabinas m\u00e1s tranquilas, cielos m\u00e1s seguros y protocolos consistentes en el servicio de alcohol.\u201d\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Putting people first<\/strong>\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Sue Walker, Chief Customer Experience Officer at Altura, said:\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u201cThis training is fundamentally about protecting people. Cabin crews and inflight retail teams are handling more complex situations than ever, often without adequate tools. This programme provides clarity and confidence, while our app Luz ensures easy, convenient access within their workflow. We&#8217;re proud to lead the industry in enhancing passenger and crew safety and experience.\u201d\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Simple to deliver, impactful results<\/strong>\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Key elements of the programme include:\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Recognising early signs of intoxication\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 De-escalation techniques\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Consistent application of airline policies\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Practical guidance for timely interventions\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The training emphasises real-world scenarios over theory, prioritising safer, more consistent service to support both crew wellbeing and positive passenger experiences.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">For more information, please contact\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><a href=\"mailto:liz.forte@alturaservice.com\">liz.forte@alturaservice.com<\/a>\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-9-16 wp-has-aspect-ratio\">\r\n<div class=\"wp-block-embed__wrapper\">https:\/\/youtube.com\/shorts\/I7Z7B7Wwq7E<\/div>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><\/figure>","protected":false},"excerpt":{"rendered":"<p>Altura and Best Bar None launch aviation industry\u2019s first alcohol responsibility training\u00a0 With passenger numbers set to surge this summer, Alturas has teamed up with Best Bar None to introduce the aviation industry&#8217;s first specialised alcohol responsibility training programme.\u00a0 Aimed at cabin crew and inflight retail teams, the training equips staff with the skills to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":8819,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-8808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Altura and Best Bar None launch aviation industry\u2019s first alcohol responsibility training\u00a0 | Altura<\/title>\n<meta name=\"robots\" content=\"index, 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