MEET OUR EXPERTS — Crew Specialist Edition

Tati joined Altura as a Crew Performance Specialist after years of flying. She talks about why engaged crew sell better, what most people don’t appreciate about the job, and the project she’s most proud of. About Tati How did you get into the aviation industry? I took my first flight when I was 8 years old, and from that […]
MEET OUR EXPERTS — Retail Specialist Edition

As a Retail Specialist and having worked for Altura for over three years, Monica plays an important role in turning strategy into action. Here, she talks about her role, her approach to the craft and what she enjoys most about being part of the Altura team. About Monica How did you get into the aviation industry? Honestly, a bit by […]
Altura and Best Bar None launch aviation industry’s first alcohol responsibility training

Altura and Best Bar None launch aviation industry’s first alcohol responsibility training With passenger numbers set to surge this summer, Alturas has teamed up with Best Bar None to introduce the aviation industry’s first specialised alcohol responsibility training programme. Aimed at cabin crew and inflight retail teams, the training equips staff with the skills to […]
Smart barset management for JetSMART Argentina and Chile

Adapting onboard retail in challenging conditions The pandemic presented major operational challenges for airlines across Latin America. JetSMART Argentina and Chile faced reduced aircraft utilisation, a limited flying programme, and lower load factors – all of which put pressure on retail performance and cost management. To maintain profitability and meet changing passenger expectations, we needed […]