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Specialist capabilities across the retail value chain.

Onboard retail is a set of connected disciplines, held together by the Merchant of Record role. Take any module on its own. Combine several. Or take the whole set as a full programme.

Our principal modular capabilities

Compliance, tax and regulatory, financial management, controls, governance, insights. The role that holds a multi-provider model together.

Smart loading optimisation for retail and catering services. Our proprietary loading tool, run as a module.

CrewLoop is our crew feedback tool. Crew report what they are seeing onboard in seconds, so problems get fixed while they still matter.

Other services available include Cart Planning, Shrinkage Control, Cash Handling, EPOS & IFE Supplier Selection, Warehouse & Inventory Efficiency, Fresh Food & Wastage, Range and Advisory.

Our proprietary tools

Five tools built specifically for onboard retail, used across our programmes and available within any module:

Retail-specific proprietary ERP; the data spine of every programme.
Optimises what gets loaded where.
Barset tracking, base to base.

Crew training and sales enablement.

Crew feedback, captured fast and acted on.

We flex to meet your needs

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